A week ago, I almost blew a fuse at the ticket kiosk. I had just looked on my iPhone Fandango app and seen that it was going to cost me $10.50 (too much) to see “Clash of the Titans.” With parking garage traffic looking congested and not much time to spare before the movie started, I decided to grab my friend’s cash and bolt for the theater to buy the tickets. The following conversation took place with the woman at the counter.
MARSHALL: I’ll have two tickets for “Clash of the Titans” in 3D at 1:40.
TICKET LADY: That will be $23.00. Do you have your Regal Card?
MARSHALL: My gosh, have you all raised your prices?
TICKET LADY: It costs more for 3D. (Side commentary: Well, DUH!)
MARSHALL: No, it didn’t always cost this much to see a 3D movie.
TICKET LADY: I don’t know. (Side commentary: Yes, you do. You just don’t want to get outsmarted by me.)
Then there was just awkward silence. But I almost said, “You can’t keep raising the prices like this or you are going to start losing business.”
I could have used the price discrepancy to get my refund, and I could have used the quality of “Clash of the Titans” as further reason. But I didn’t.
